What we do

Dialogue by Design designs and delivers bespoke public and stakeholder engagement and consultation services. We use digital, paper-based and face-to-face tools to provide multi-channel approaches to formal consultations, engagement and deliberative dialogue.

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Focus on water: PR19 engagement

Starting to think about the 2019 Price Review period? So are we! Ofwat recently released a policy paper on their expectations for the PR19 period, emphasising the importance of customer engagement and linking it clearly to pricing. To hear more about how we can help you put in place a strategy that meets regulatory requirements and delivers value for your company get in touch with our water specialist Amelie Trepass or check out our offer.

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Focus on electricity distribution: RIIO-ED1 engagement

Having worked extensively on the ED1 price review period, we’re starting to plan for ED2 and any possible mid-period review. To hear more about how we can help you put in place a strategy that meets regulatory requirements and delivers value for your company get in touch with our distribution specialist Lucy Farrow or check out our offer.

Featured project

High Speed Rail – Consultations 2011-2017

Dialogue by Design and its parent company, OPM Group has been successfully working with the DfT and HS2 (Ltd) since 2011 on six high profile and contentious consultation processes. These have involved the secure collection and analysis of over 100,000 responses

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Latest from Dialogue by Design

Blog

Corporate Responsibility at OPM Group: our Commitment to Communities

16 August 2017by Sheila Pardoe

At OPM Group, our Corporate Responsibility work engages with 4 main areas: Our business-based social purpose Our neighbours & local communities Environmental sustainability Employee engagement and organisational diversity We believe that for corporate responsibility work to benefit communities, it needs to be ongoing, community-driven, and transparent. As a Living Wage Employer whose social purpose is […]

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