What we do

Dialogue by Design designs and delivers bespoke public and stakeholder engagement and consultation services. We use digital, paper-based and face-to-face tools to provide multi-channel approaches to formal consultations, engagement and deliberative dialogue.

Featured project

10152709205_6a53c00724_z Creative Commons Licensed: https://www.flickr.com/photos/84906483@N08/10152709205

Surrey County Council – Cycling Strategy Consultation

Surrey County Council approached us during the course of their consultation on their draft Cycling Strategy. They had received a far higher response rate to this consultation – due to intense local and media interest – than they had anticipated. They realised they needed to bring in external assistance to analyse and report on these […]

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Latest from Dialogue by Design


OPM Group announces new Chief Executive

9 February 2015by Diane Beddoes

Dialogue by Design, together with its sister company OPM, makes up the OPM Group – an independent, employee-owned research organisation and consultancy.  The OPM Group has recently announced the appointment of Peter Holland as Chief Executive. Peter joins the Group from the Royal National Institute of Blind People (RNIB) where he has held the position of Group Head […]

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Comfortable with chaos – reflections on the final NHS Citizen design workshop

5 February 2015by Beth Peach

It may sound like a back-handed compliment when I say that the NHS Citizen team is clearly comfortable with chaos. But to be truly participatory, being comfortable with chaos and complexity is all part of the process. This was one of my reflections after attending part of the final NHS Citizen design workshop in London […]

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