What we do

Dialogue by Design designs and delivers bespoke public and stakeholder engagement and consultation services. We use digital, paper-based and face-to-face tools to provide multi-channel approaches to formal consultations, engagement and deliberative dialogue.

Click below to download the Company Infographic

Focus on water: PR19 engagement

Finalising your engagement for the 2019 Price Review period? Ofwat have emphasised the importance of customer engagement and linking it clearly to pricing. to hear more about how we can help you ensure your research meets regulatory requirements and your customer story is clearly narrated, get in touch with our water specialist Lucy Farrow or check out our offer.


Focus on electricity and gas distribution

We know that Ofgem expects robust and proactive stakeholder engagement. To hear more about how we can help you put in place a strategy that meets regulatory requirements and delivers value for your company get in touch with Amélie Treppass or check out our offer.

Featured project

High Speed Rail – Consultations 2011-2017

Dialogue by Design and its parent company, OPM Group has been successfully working with the DfT and HS2 (Ltd) since 2011 on six high profile and contentious consultation processes. These have involved the secure collection and analysis of over 100,000 responses

Read more

Latest from Dialogue by Design


Corporate Responsibility at OPM Group: our Commitment to Communities

16 August 2017by Sheila Pardoe

At OPM Group, our Corporate Responsibility work engages with 4 main areas: Our business-based social purpose Our neighbours & local communities Environmental sustainability Employee engagement and organisational diversity We believe that for corporate responsibility work to benefit communities, it needs to be ongoing, community-driven, and transparent. As a Living Wage Employer whose social purpose is […]

Read more