Identifying and then recruiting the right people can be the single most challenging aspect of engagement and consultation.
At Dialogue by Design we believe there are three main methods:
We at Dialogue by Design have a tried and tested approach to stakeholder management - we work with clients to build, organise and manage a stakeholder database more effectively. We have developed a dedicated stakeholder database to assist us with this process, CitizenBase. This bespoke database assists us in compiling stakeholder lists and maintaining a record of every interaction with each stakeholder.
In combination with out expert knowledge, the tool we use alongside the projects we work on, allows us to:
Our stakeholder management system is simple and intuitive to use, can be used to import existing stakeholder lists, and can be accessed by both us and our clients via the web.
"Citizenbase has been a vital part of our consultation process. Now we can see who we've contacted, who's interested and in what, and their details are there for us to use if we want to consult them again. It's great to have so much information all in one place."
Knowsley Metropolitan Borough Council
For examples demonstrating how our unique approach to stakeholder management has aided our clients please see our project case studies. In particular:
For further details please contact us.
A look under the surface of a public consultation: Part 5/5 - Publication
By Remco van der Stoep
FEATURED CASE STUDY
A two-year project testing ways to cut emissions at the community level.
Dialogue Designer is a free tool which offers guidance in choosing the best engagement process for any given task.