Our design-led approach is particularly valuable for public and stakeholder dialogue projects. It’s important to understand the landscape in which a dialogue takes place and design a process and materials that will enable the public (or stakeholders) to get to the heart of the issues and the project to achieve its objectives.  Where appropriate we integrate creative approaches into our dialogue work. By using video,  animations and digital approaches, including social media, we can engage participants with the issues and provide our clients with materials they can use long beyond the life of the project.

Much of our dialogue work is done with our colleagues, the Office for Public Management (OPM), working under the OPM Group umbrella.  Our joint track-record in dialogue is second-to-none. We work with clients in a range of sectors, specialising in technical and complex issues, often in the fields of science or health.  Recent OPM Group public dialogue projects managed by the Dialogue by Design team have looked at the guiding principles that should govern a relationship between a publicly-funded research institute and industry (Rothamsted Research), bovine TB (Defra), stratified medicine (Technology Strategy Board) and mitochondria replacement (Human Fertilisation and Embryology Authority (HFEA)).

You can find out more about these projects here.

If you'd like to talk to use about dialogue and engagement, please contact Lucy Farrow on 0207 042 8000

Our Sector Experience